One of the best ways to gauge whether a contractor is the right fit for your roof repair or replacement needs is to talk to their references, which are the contractor’s previous customers. You can ask them important questions about the roofer’s experience and quality of workmanship. From there, you can make an informed decision on whether to hire that roofer or not. In this post, Home Pro Exteriors, Inc. lists five questions to ask the references.
1. How Long Have You Known the Roofer?
Learn about the prospective roofer’s relationship with their former clients. A longer relationship means the client has repeatedly been satisfied and happy with the company’s performance. This also gives you insight into the roofer’s ability to maintain good relations with their clients in terms of quality of work and rapport.
2. What Type of Roofing Services Have They Provided for You?
This question lets you know what services the former client previously hired the roofer to do. Ask about full or partial replacements, re-roofing jobs and other services the contractor offers. Furthermore, ask them if they had validated the certification and license of the roofer before hiring them.
3. How Satisfied Were You With the Roofer’s Work?
Find out if the former customer was satisfied with the roof replacement contractor’s work. Ask about how their roofer communicated with them and if they met their expectations. Ask them to rate the roofer’s workmanship after post-roofing inspections and after a few months.
4. Did the Roofer Complete the Job on Time and Within the Budget?
Ask the roofer’s reference about timelines, the amount of time they spent on-site and their ability to manage delays to complete their job. Also, ask if the quoted cost was reasonable for the work completed.
5. Did the Roofer Clean up the Job Site Afterwards?
A professional roofer should always leave the work site neat once the job is done. Ask your reference if their project was completed to a sufficient standard and whether they were happy with the minor details of tidying up at the end.
If you need an experienced and reputable roofer in Middletown, NY, look no further than Home Pro Exteriors, Inc. We’re a fully licensed and GAF Master Elite® certified company with an A+ rating from the Better Business Bureau, so you can rest assured that we’ll take care of your roof. In addition, we also offer quality siding services. Call us at (845) 343-1777, or fill out this contact form to get an estimate.